For as much time and effort spent trying to perfect the systems and technologies we rely on for global logistics, it seems the industry has lost sight of how people actually get work done.

Logistics can be a messy endeavor. It relies heavily on human interaction both within and outside the enterprise, multiple business partners with different technologies and business rules, and clear communications across a diverse set of customers with distinct needs.

Logistics relies on processes as much as it does technology. And within those processes, a massive amount of data moves between parties by way of emails, spreadsheets, PDFs, and photos. As such, vital data can be easily lost or misused.

The value of data

The value of data is the highest it has ever been. But the logistics sector has a particularly hefty challenge in that a large number of parties throughout the global supply chain produce, process, and consume that data. Few players have native integrations with one another and vastly different levels of data maturity and digitization. All of this creates real barriers to unlocking and using data to its full potential within the supply chain...

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