Overwhelmed by high volume and often changing bookings, operator productivity had diminished as they tried to manage data from different sources and across multiple applications. Information lags between teams and service desks across the world led to manual and duplicative work and inconsistent information. Not to mention, frustrated customers and operations.
Leveraging Booking & Allocation Management, our client streamlined and improved its vendor and carrier booking process by automating key tasks and centralizing all its fractured data sources. With this solution, the LSP has automated the capture of key booking information from unstructured data sources like emails and PDFs as well as structured data from their core systems via restful APIs.
Operators can now rapidly identify and resolve booking conflicts through exception management and the amount of manual and duplicative has been significantly reduced by aggregating key data in one central location. Plus, this new automated process gives their customers almost real-time transparency and advanced analytics around the carrier booking process. Partnering with Slync.io has led to happier customers and a tangible commercial advantage in the field.
U.S. demand increases and Maersk continues its acquisition spree as even more pressure is heaped on the already strained supply chain. All this and more in this week's Friday Five.
LSPs have a new way to manage ocean cargo chaos, colleges are rethinking supply chain lesson plans, IKEA takes ocean shipping in its own hands, and Portland may stop being weird.
As Slync.io makes #logtech history as the new title sponsor of Dubai Desert Classic, Halloween looks extra spooky and labor strikes threaten havoc on the supply chain.